If the CWMG can’t settle the matter, you will be contacted.
You may then refer your SWF to the Workload Resolution Arbitrator [11.02 E 1]. A meeting will be set up within two (2) weeks of the referral [11.01 F 5], and the WRA has ten (10) working days to issue a written award [11.01 F 6].
In reality, a backlog of referrals and a lack of available arbitrators may result in a delay in the hearing of your case. The WRA’s decision is final [11.01 F 8].